Professional Services

Professional services firms know that profitability requires that projects are estimated correctly and completed on time, while meeting or exceeding customer requirements. Success requires companies to adopt strategic and comprehensive financial, project, and resource management practices. This can be accomplished with an information technology (IT) infrastructure that allows your people to share data, work together, and make effective decisions.

Microsoft Dynamics offers powerful solutions to manage every aspect of the business of professional services firms.  Our products are a solution for managing customer relationships and projects as well as process outsourcing and financial management. These solutions streamline operations while improving the quality of customer interactions.  Your organisation, using Microsoft Dynamics SL, is positioned to make faster and smarter decisions.

Why Microsoft Dynamics solutions for professional services?  Professional Services organisations know that the customer focus is critical.  Keep the customer 'front and center'.   With Dynamics, Professional Services organisations can:

• Track all customer-facing activities across multiple communication channels;
• Improve communications with the customer through document sharing and safe Web interactions;
• Increase customer responsiveness by improving business processes such as automated routing, notifications, approvals, and escalations.

Professional Services organisations know that 'how' projects are managed determines repeat business and invites new business.  With Dynamics, Professional Services organisations can: 

• Access all project information and key performance indicators to enable quick and accurate decision-making with integrated project accounting and project management;
• Effectively allocate internal resources and increase billable hours;
• Boost productivity by automating business processes such as billing and invoicing.